Refund Policy
Disclaimer: Manufacturers, Names, Numbers, Descriptions, and Symbols, Listed Are Used For Reference Purposes Only, And It Is Not Implied That Any Item Listed as being compatible with the products of a given manufacturer is in any way produced by that manufacturer. Contact us with your Serial, Arrangement, or CPL number to see if it qualifies for these special prices.
Important Notification: * Free Shipping is available in the lower 48 states for special sale items. No sales tax for shipments outside of California and inside California with a resale number. A 3%-5% transaction fee will be added to each order. Some items may require shipping & handling. We are not responsible for delays and issues caused by shipping companies. 25% restocking fee plus shipping will be charged for any returns. Please carefully check your Serial, Arrangement, or CPL numbers when placing an order. Please contact us if you have any questions. All prices are subject to change without notice.
LIMITATION OF LIABILITY, ARBITRATION, AND CONTRACT PROVISIONS: Buyer and Seller Internet Diesel (“ID”) agree in consideration of and reliance upon the provisions contained herein that in return for ID providing work/services/remanufacturing/product (“Work”) at the price set forth herein above, that concerning any Work performed for and sold to Buyer, the follow terms control.
LIMITED WARRANTY: Authorized Returns; Refunds. Buyer is authorized to return the Products to ID within thirty (30) days if there is a defect as long as the Products are (a) delivered to ID within thirty (30) days of the date of the original Sales Order and (b) the packaging for the Products is unopened and undamaged. If the Purchaser complies with the return restrictions of this section, the Buyer may be entitled to a refund check, subject to adjustments for the restocking fees of 25%. Buyer must pay for all shipping and delivery costs and expenses associated with the return of such Products. Buyer shall bear the risk of loss related to the Products until the Products are delivered to and in the possession of ID.
RESTOCKING FEE. If a Buyer refuses to accept delivery of the Products or returns the Products to ID for whatever reason, Purchaser shall be required to pay ID for the freight charges for such delivery and return plus a twenty-five percent (25%) restocking fee all within thirty (30) days of delivery of the invoice to Purchaser for such charges.
LIMITATION OF LIAIBLITY: ID HAS NO LIABILITY WHATSOEVER FOR ANY HARM OR LOSS SUFFERED OR CLAIMED TO BE SUFFERED BY BUYER FOR LOST INCOME, ECONOMIC LOSSES, LOST PROFITS, BUSINESS INTERRUPTION, PRODUCT MALFUNCTION OR DEFECT, CONSEQUENTIAL, GENERAL OR SPECIAL DAMAGES, OR PERSONAL INJURY DAMAGES RESULTING FROM ANY NEGLIGENCE OF ID IN CONNECTION WITH THE WORK OR THE FAILURE OF ID TO PERFORM OR ANY DELAY IN PERFORMANCE OR ABOUT THIS CONTRACT, EXCEPT THE RETURN OF MONEY PAID TO ID UNDER THIS CONTRACT. BUYER’S DAMAGES ARE LIMITED TO AND CANNOT EXCEED THE PURCHASE OF THE PRODUCT/WORK INVOLVED IN SUCH INCIDENT AS LISTED ON THE CORRESPONDING SALES ORDER. ID’S MAXIMUM AGGREGATE LIABILITY FOR THESE AND ALL CLAIMS, DEMANDS, LIABILITIES, COSTS, DAMAGES, EXPENSES (INCLUDING ATTORNEYS’ FEES AND EXPENSES AND COSTS OF INVESTIGATION) AND CAUSES OF ACTION OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATING TO THESE TERMS AND/OR THE WORK ORDER SHALL IN NO EVENT EXCEED THE ACTUAL COST OF THE PRODUCTS INVOLVED IN SUCH INCIDENT AS LISTED ON THE CORRESPONDING WORK ORDERS. IN NO EVENT SHALL ID BE LIABLE FOR ANY LOSS OF PROFITS OR ANY OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES ARISING FROM OR RELATING TO THESE TERMS, THE WORK ORDERS, OR THE USE OF THE PRODUCTS SOLD AND DISTRIBUTED UNDER THESE TERMS AND THE SALES ORDERS, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ID HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY OF THE PRODUCTS IS DETERMINED TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP, ID SHALL HAVE AND RETAIN THE OPTION, IN ITS SOLE DISCRETION, OF REPAIRING, REPLACING OR REFUNDING THE PRODUCT THAT HAS BEEN DETERMINED TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP.
MANDATORY BINDING ARBITRATION: Any dispute arising out of, related to, or in connection with these Terms or the Sales Order Contract or any Work/Product will be determined by binding arbitration before ADR Services, Inc. in Century City, Los Angeles, California. It is understood that ID conducts no business out of Commerce, CA and would be prejudiced by having to litigate elsewhere. The arbitration will utilize the then-prevailing commercial arbitration rules of ADR Services, Inc. The claims or controversies subject to this provision shall include, without limitation, any claims related to the Work/Products. Purchaser consents to exclusive jurisdiction in Century City, Los Angeles, California, for the binding arbitration and all other issues related to or arising from these Terms and the Sales Orders, including, but not limited to, any claims related to the Products. Judgment may be entered upon the arbitrator’s award by any court having jurisdiction. Should Purchaser refuse or neglect to appear or participate in the binding arbitration proceedings or pay for Purchaser’s share of the arbitration fees and costs, the arbitrator is empowered to decide the claim or controversy following the evidence presented. Purchaser should realize that by accepting the arbitration provision, Purchaser will waive Purchaser’s RIGHT TO A JURY TRIAL AND THE RIGHT, EXCEPT UNDER LIMITED CIRCUMSTANCES, to appeal the arbitrator’s decision.
DELIVERY: Products shall be shipped by the terms and conditions of these Terms and the Sales Orders. ID shall use reasonable commercial efforts to deliver within a reasonable time to Buyer the Products in the quantities requested under the Sales Order with Buyer paying the shipping costs; provided, however, that Buyer acknowledges that immediate and timely delivery of the Products is not always possible and back orders may occur from time to time. ID is not liable for any damages to Products or delays in delivery of Products when an independent third-party carrier/delivery company handles shipping and delivery. Buyer is responsible for all freight, delivery, and related fees and expenses concerning the delivery of the Products. ID shall ship all Products, as listed above, with freight terms “Freight Prepaid” ID’s warehouse in Los Angeles, California --- meaning ID shall bear the risk of loss relating to the Products only until the Products are placed on the trucks to be used to deliver the products to the Purchaser. Insurance for the Products is the sole responsibility of the Purchaser. BUYER IS RESPONSIBLE FOR INSURING THE PRODUCT IN CONNECTION WITH DELIVERY/SHIPMENT, AND ID IS NOT RESPONSIBLE FOR ANY DAMAGE OR DELAY CONCERNING DELIVERY AND SHIPPING.
PRICE AND PAYMENT TERMS: Buyer agrees to purchase Products from ID in the manner outlined in these Terms and the Sales Orders by the pricing information listed on ID’s website, which is located at www.internetdiesel.com, and may be amended from time to time in ID’s sole discretion. Payments must be delivered from the Purchaser to ID on or before the due date listed in the Sales Order (the “Due Date”). Any amounts that are not timely paid by the Purchaser to ID shall accrue late payment interest at a rate of 10% per annum or the maximum allowable interest rate under applicable law, whichever is less. Purchaser’s payments will be applied to outstanding principal owed to ID and then to any interest payments or late payment penalties and fees. If the Purchaser does not pay the ID in a timely manner, ID may elect, among other actions, to stop shipping Products to the Purchaser. If the Purchaser does not pay ID in a timely manner, Purchaser’s accounts receivable may be assigned to a collection agency, firm, attorney, or other entity or individual. Purchaser shall be required to pay for all costs, fees, and other expenses associated with such collections efforts including, but not limited to, attorney fees and costs and any costs and fees associated with enforcement of such collection efforts.
INDEMNIFICATION: BUYER SHALL JOINTLY AND SEVERALLY INDEMNIFY, DEFEND, AND HOLD HARMLESS ID AND ALL OF ID’S OWNERS, PRINCIPALS, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, EMPLOYEES, REPRESENTATIVES, AND AGENTS (“INDEMNIFIED PARTIES”) AGAINST AND IN RESPECT OF ANY AND ALL CLAIMS, DEMANDS, LOSSES, COSTS, EXPENSES, OBLIGATIONS, LIABILITIES, DAMAGES, RECOVERIES, AND DEFICIENCIES, INCLUDING INTEREST, PENALTIES, AND REASONABLE ATTORNEY FEES THAT INDEMNIFIED PARTIES INCURS OR SUFFERS, WHICH ARISE OUT OF, RELATE TO, OR RESULT FROM ANY BREACH OF, OR FAILURE BY INDEMNIFIED PARTIES TO PERFORM, ANY OF THEIR REPRESENTATIONS, WARRANTIES, OR COVENANTS IN THESE TERMS, WORK ORDER, OR IN ANY SCHEDULE, CERTIFICATE, EXHIBIT, OR OTHER INSTRUMENT FURNISHED OR TO BE FURNISHED BY INDEMNIFIED PARTIES UNDER THESE TERMS.
Governing Law and Consent to Jurisdiction. These Terms and the Sales Orders shall be deemed to have been entered into, executed and delivered in Los Angeles, California, and shall be construed, interpreted and enforced under and in accordance with the internal laws of the State of California. The parties agree to exercise any right or remedy in connection with these Terms exclusively in, and hereby submit to the jurisdiction of, the State of California, County of Los Angeles, City of Commerce.